A 99.9% Server Uptime
The major advantage of building your very own web hosting system is that you do not need to be worried about compatibility issues – you configure a specific set of software apps in such a manner so as to work with a particular set of hardware parts. The outcome is something significantly more stable and dependable, since there are less possible risks of failure. We have set up our cloud hosting system atop proven hardware elements together with a heavily customized version of Security–Enhanced Linux in an attempt to set up an absolutely secure home for all your sites.
That is the reason why, with each of our Linux web hosting packages plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we’ve also built our very own internal network in each one of our datacenters. Everything is based on enterprise–class hardware components manufactured by Juniper. Besides, on each single router, we have set up a firewall with a sophisticated set of rules in an attempt to filter out all questionable requests.
In this way, in all our data centers – in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re unhappy with our services, or if you find them inadequate, or if you decide that you require a Linux VPS packages instead of a cloud hosting account – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll retain complete control over your domain names even when you cancel your hosting account with us.
24/7 Technical Support
If you own a hosting firm, your technical engineers are very important. For this reason, we have mindfully hand–picked a highly professional team of support engineers, each with many years of expertise behind his back. Thanks to them, our company offers 24x7 support with each of our hosting packages.
And not only that, we offer a 1–hour response time guarantee. All technical support inquiries are replied to in less than 1 hour and our average support ticket response time is well under twenty minutes!