Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help Center built into Town Geek Web Hosting’s Website Control Panel features a selection of help articles and commonly asked questions. Aimed at fixing any common issue that you might face, they are contributed by our support team of skillful technicians.

  • Top quality support service
  • Educational Video Clips

  • If you wish to watch how a task is done or how an issue is addressed, instead of just reading about it, check out our selection of instructional video tutorials. They address many different issues and will help you swiftly learn how to work with our Website Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 help desk support service and a one–hour ticket response time guarantee. Our well–trained tech support engineers will be available 24/7/365 to attend to your questions and to fix any issue that you could have. Simply submit a client support ticket from the Help section and we will reply right away.