1 hour ticket response
Timeliness is our chief duty and that is why we have a team of knowledgeable tech support engineers who will be happy to offer a fast reply to any question that you could have. Just post your tech support ticket from the Website Control Panel and we’ll reply within sixty minutes at the latest. In fact, we strive hard and aim for a 20–minute trouble ticket response time.
An Outstanding Customer Care Service
We’ve got a team of web hosting support engineers who will be happy to answer all your inquiries whenever you are in need of assistance. The majority of our customer support engineers have many years of experience in the Linux web hosting packages realm, which suggests that you can always count on prompt and detailed answers to your queries.
An Intuitive Help Center
To help you find a quick hint on how you can use a particular feature, we have included a really intuitive Help section in our Website Control Panel. You can search through a vast collection of web hosting account administration articles and website management articles, have a glimpse at our F.A.Q. archive or watch our educational video tutorials.