A 1–hour Ticket Reply Warranty
Each ticket you submit to our customer help staff will be handled within approximately 1 hour. All normal questions shall be taken care of asap. Yet, if the support question you have submitted calls for help from an experienced administrator, we will send the ticket to him and will inform you about the postponement.
Top–quality Client Support Service
We’ll be on–line for you 24x7 to give you advices and tech support and also to help you with any problem that you could run into while organizing your virtual server. We will support all installed in advance packages, plus your OS, server management panel (with regards to the VPS type) and the Website Control Panel made 100% by our company.
A Descriptive Help Section
Each part of the Website Control Panel that is available for free with your VPS gives an internal collection of articles. You will see a bunch of extensive how to articles and reviews and a selection of step by step video tutorials that illustrate all the basic site control responsibilities. You can get access to them by clicking on the Help or Video control keys in the upper right corner of each Control Panel section.