Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help crew is taught to easily care for all our Linux web hosting packages customers’ issues and support requests. Through our ticketing system, it is also possible to post your question and a support staff fellow member is going to go back to you in only maximum sixty minutes. Basically, practice proves that the standard response time is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time required. Our crew of professionals will be online for you 24x7x365 to answer to all your queries and to address any trouble that you may have. You can easily send us a help support ticket from the Town Geek Web Hosting Website Control Panel or send us an e–mail anytime. In addition, on business days, you’re able to call us or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Town Geek Web Hosting’s Control Panel gives you an in depth know–how base that is integrated into all parts. In each part, you’ll find a Help control key that will load for you a group of step–by–step lessons on how to employ a certain option or execute a particular action. Furthermore, we have crafted mini seminar clips so you can get a better idea of the Control Panel’s interface.