When your website hosting provider offers live chat support, you can talk with an agent live and find out useful info or get a problem resolved timely. The key advantage of using chat as an alternative to calling to consult with a live person is that you will need only a computer with access to the world wide web, which means that you will not pay any charges if you are in a different state or country. What's more, it is a lot easier to copy and paste information for instance domain names, usernames or error messages in other words details that are sometimes hard to share with the other party over the phone. The live chat is also a much faster approach to contact your web hosting provider's support crew compared to using a ticketing system. What's more, in the event that some trouble requires a little more time to be taken care of, you can do something different while you wait for support on the live chat, so that you won't waste time - something that's impossible if you are on the phone.

Live Chat Support in Web Hosting

We supply a live chat assistance service for all of the Linux web hosting packages that we offer and we can support you with almost everything live. In case you don't have an account with our company yet, we will provide you with more info about the plans in order to help you to get the most suitable plan. In case you are an active customer, we can help you with any billing or general issue and even with numerous common technical problems, for instance an email address setup in a desktop email client. If you can't call us for whatever reason or you're in some country where we do not have a local telephone number, the live chat is the best choice to contact us. Certainly, some situations require more time to investigate and test, which means that you will need to open a support ticket to our technicians, but nonetheless, we're able to save your time and assist you with many troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

We offer live chat support as a part of our services, so whenever you have any kind of questions about our Linux semi-dedicated hosting packages, you'll be able to contact our customer care team at any moment no matter if you have already acquired an account or not. Generally, the chat service is intended for billing, pre-sales and basic questions and difficulties, still we're able to assist you with various tech questions as well. We can help you choose the ideal package for your web sites if you don't have an account yet, we can reply all of the billing questions or issues you may have or we can help you with installing your new email address on your PC or smartphone - all this will be done timely since our live chat service is accessible all day long, every single day. Whenever you need assistance, you can talk to an agent and save a long time.