Q: What does the web site migration service consist of? Will my website be safe?
A: The website migration service that we are offering is free of charge (within a certain limit). We will migrate your web site(s) to our ultramodern cloud hosting platform without you needing to do anything. We know from personal experience that switching web hosting providers can result in lost info and unnecessary downtime. That is the reason why we’ll do all that for you for free!We have skillful administrators whose sole task is to make sure that your site works precisely as it did on your old hosting platform. The administrators are well–versed in transferring custom–built websites, as well as websites that are based on famous applications such as Joomla™ and WordPress.
Q: How long will it take for my website to be transferred over to your platform?
A: We strive to carry out all web site migrations ASAP. However, we do not have a set time frame for website migrations. There are different factors that you need to take into account – the very size of your web site and the workload of our web site migration team, etc. We always strive to carry out each migration within 48 hours. With smaller sites, our staff typically manages to finish in under 24 hours.
Q: What info will I be required to give to your Website Migration Department?
A: Yeah. We will require the name of the web site that you’d like us to transfer. We will also require a means to log into your old hosting account so that we can get the files associated with your website.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: What about downtime? Will my website be unavailable?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your old web hosting provider. As soon as the transfer is done, we will make certain that everything is working properly and that the integrity of your data is not compromised prior to informing you that the migration is completed. Then we will explain to you how to move the domain name to your web hosting account with us and how to change your DNS records.
Q: Will my old web hosting provider need to provide any info/help?
A: Nope. Apart from your login details for the Control Panel, we will not require anything. We’ll never contact your hosting provider. They will not know anything about the transfer either.
Q: Which web hosting providers can you transfer content from?
A: We support all Linux–based web hosting platforms. Fundamentally, if we can get access to your Control Panel, we’ll be able to migrate your web site.The only platforms that we do not support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.